I Can Help You
Design Products That
Customers Love

 

A Little About Me

My name is Jason, and I help product teams craft exceptional products by applying strategic thinking with decades of design experience

about-me

I’ve been designing things, for the better part of 19 years, with a desire to improve the way people live, work and play with technology. I grew up in Christchurch, New Zealand, where I developed a fondness for cricket, Marmite, 50 cent mixtures, and awesome people. These days I’m a passionate interaction designer and user experience consultant, although I started my career as a Mechanical Engineer. From designing pagers at Motorola for the Japanese pager market to designing the interior of vehicles at Honda R&D America to designing interactive web and mobile experiences used by millions of passionate users, I fully enjoy everything that involves human-centered design.

Geeking Out With Numbers

19
Years Designing Things
7
Countries Visited
30
Songs in Current Playlist
139
MacGyver Episodes Watched

How I Can Help

My goal is to make sure that the product you are looking to build is solving a real problem, in the best way possible, and that it has your user’s interests at heart. I know that building a product is hard. Building a product that solves a real problem, is easy to use, and evokes customer delight, is even harder. Design is important, and my job is to help bring clarity to the product development process.

The Design Process

Using design as a mechanism for solving problems can take many forms. There are amazing people out there trying to make the design process as lean and efficient as possible. Gone are the days of long development cycles, document-heavy requirements gathering, and waterfall methodologies. Today we have variations of an agile process along the lines of Lean UX, and The Design Sprint by Google Ventures. Ultimately, all of the design processes that we talk about today can be effective when put into action. But if there’s one core take-away to be remembered about any design process, it’s this: design never ends. It is a highly iterative, collaborative process, and is not the responsibility of a single individual.


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design-ux-insights

Who I Work With

Experience has shown me that small, nimble teams provide the biggest impact when it comes to product development.  In order to create products that customers and users love, the “owner” role must include three distinct responsibilities, or roles, divided across a balanced team — product management, development and design — each as important as the other. Teams that share accountability for product ownership tend to invent better solutions and achieve traction faster with less internal friction.

A Glimpse of My Work

Kin

Kin

Little Bird

Little Bird

Contactology

Contactology

Zoomingo (Mobile)

Zoomingo (Mobile)

Zoomingo (Web)

Zoomingo (Web)

Motorola Mobility

Motorola Mobility

Livemocha

Livemocha

T-Mobile

T-Mobile

UnitedHealth Group

UnitedHealth Group

Honda R&D Americas

Honda R&D Americas

Motorola

Motorola

Sarto Associates

Sarto Associates

Kind Words from Stellar People

Select Clients Who Have Entrusted Me
With Their Design Challenges

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Get In Touch

Crafting Experiences With In the Pacific Northwest, USA